Airbnb message template
Airbnb check-in message template for arrival day
A check-in message is the short, timely handoff guests need near arrival. It confirms that the property is ready, highlights immediate actions, and links to the complete instructions rather than repeating a long manual in chat.
What this solves
- Confirm readiness and the official check-in time.
- Put the address and next action near the top.
- Link to complete parking and access instructions.
- State the one channel monitored during arrival.
Send only what matters at this moment
Confirm readiness, check-in time, full address, parking or entrance priority, guide link, and support channel. Personalize exceptions such as luggage, changed access, or an approved early arrival.
Keep the complete instructions in one guide
Do not split the access sequence across multiple scheduled messages. Use the check-in message as a doorway to one current source, then update that guide if a code, photo, or route changes.
- Avoid saying the property is ready until it has been confirmed.
- Do not promise early check-in unless it is approved.
- Protect codes and other sensitive access details according to your process.
How CheckInLink helps
CheckInLink gives each property one mobile guide link for arrival steps, photos, parking, WiFi, rules, and FAQs. The short check-in message can stay short because the guide stays complete.
Guest preview
The message should prompt action, not hold every detail
Guests read arrival-day messages while traveling. A short message can confirm what matters now, while one guide link holds the latest photos, parking route, access sequence, WiFi, and backup help.
- A clear subject or opening makes the message recognizable.
- One primary link avoids conflicting versions of the instructions.
- A monitored contact path gives guests confidence if plans change.
- Give guests a calm, actionable arrival handoff.
- Avoid burying key details in a long message thread.
- Reuse a reliable message while keeping each guide property-specific.
No guest account. No app download. One mobile link guests can reopen.
Willkommen im Warsaw Sky Loft
Ein helles, modernes Apartment im Herzen von Warschau mit Skylineblick, schnellem WLAN und allem für einen entspannten Aufenthalt.
Mach es dir gemütlich. Unten findest du unsere liebsten Orte in der Umgebung.
Objektinformationen
Adresse
ul. Prosta 67, 00-017 Warszawa, Poland
Türcode
9482
Check-in
Nach 15:00
Check-out
Vor: 11:00
Hausregeln
Alle sehenErkunden Sie die Umgebung
Häufig gestellte Fragen
Notfallkontakte
Check-in message checklist
Before sending, confirm that housekeeping, access, and any promised exception match the message.
- 1Guest name, property name, and confirmed readiness status.
- 2Official check-in time and full address or map link.
- 3Most important parking or entrance reminder.
- 4One link to the complete current check-in guide.
- 5Monitored arrival support channel and a friendly close.
Copy this arrival-day check-in message
Use this only after the property's readiness has been confirmed.
Hi [guest name] — [property name] is ready for check-in from [time] today.
The address is [full address/map link]. [Single important parking or entrance note].
Open your complete check-in guide here before arrival: [guide link].
It includes the entrance photos, access steps, WiFi, and backup help.
If you need assistance while arriving, message us through [monitored channel]. Safe travels!
Frequently asked questions
When should I send the Airbnb check-in message?
Send it close enough to arrival to be easy to find, but only confirm readiness once it is true. The right timing depends on your cleaning and access workflow.
Should the door code be in the check-in message?
Use the access-sharing method that fits your security process and Airbnb's rules. If codes rotate, make sure the guest sees the correct code for the correct stay and time window.
How is this different from check-in instructions?
The message is a concise, timed notification. Check-in instructions are the complete, step-by-step arrival reference that the message should link to.