Guest message template
Airbnb welcome message template
A good welcome message should feel warm, but it should also direct guests to the information they need. The simplest version greets the guest and points them to one clean guide link.
What this solves
- Welcome guests without writing a long message every time.
- Share one guide link for check-in, WiFi, rules, and local tips.
- Set expectations before arrival.
- Reduce repeat messages from guests.
Keep the message short
The message should not contain every instruction. Use it to make guests feel welcome and send them to the full guide.
What to include
A strong welcome message answers the first questions and points to the next step.
- Guest name and property name.
- Arrival date or check-in window.
- Link to the full guide.
- Short note about contacting you if needed.
How CheckInLink helps
CheckInLink gives you one guide URL to paste into Airbnb, Booking.com, SMS, email, or scheduled messages.
Guest preview
Warm message, practical next step
A welcome message should not carry the whole stay. It should make the guest feel looked after, then send them to the guide where the details are easier to read.
- The short message stays friendly.
- The guide holds the full check-in, WiFi, rules, and local information.
- The same link can be reused in scheduled messages.
- Stop pasting a wall of instructions into every conversation.
- Give guests a clear next step before arrival.
- Keep your message warm without losing important details.
No guest account. No app download. One mobile link guests can reopen.
Willkommen im Warsaw Sky Loft
Ein helles, modernes Apartment im Herzen von Warschau mit Skylineblick, schnellem WLAN und allem für einen entspannten Aufenthalt.
Mach es dir gemütlich. Unten findest du unsere liebsten Orte in der Umgebung.
Objektinformationen
Adresse
ul. Prosta 67, 00-017 Warszawa, Poland
Türcode
9482
Check-in
Nach 15:00
Check-out
Vor: 11:00
Hausregeln
Alle sehenErkunden Sie die Umgebung
Häufig gestellte Fragen
Notfallkontakte
Copyable Airbnb welcome message
Adapt this to your tone and property.
- 1Hi [guest name], we are happy to host you at [property name].
- 2Your check-in starts at [time] on [date].
- 3Here is your guest guide with check-in instructions, WiFi, house rules, local tips, and checkout details: [CheckInLink].
- 4Please read the arrival section before you travel so check-in is smooth.
- 5If anything is unclear, message us and we will help.
Copy this Airbnb welcome message
This is short enough for a platform message and useful enough to reduce the next question.
Hi [guest name], we are happy to host you at [property name].
Your check-in starts at [time] on [date].
Here is your guest guide: [CheckInLink]. It includes check-in, WiFi, house rules, local tips, and checkout details.
Please read the arrival section before you travel.
If anything is unclear, message us and we will help.
Frequently asked questions
Should the welcome message include the full door code?
It is usually cleaner to keep sensitive and detailed instructions inside a guest guide that you share with confirmed guests.
Can I use this message for Booking.com?
Yes. Adjust the wording for the platform, then use the same CheckInLink as the source of full instructions.
How long should an Airbnb welcome message be?
Short enough to read quickly. Use the message as an entry point, not the full manual.