Host workflow

Reduce Airbnb guest questions with one clear guide

Most guest questions are predictable. They happen because information is scattered across listing text, Airbnb messages, PDFs, and memory. A single guide link gives guests one place to check first.

What this solves

  • Answer repeat questions before guests ask.
  • Put check-in, WiFi, rules, and local tips in one guide.
  • Share the same link across every booking channel.
  • Update the guide when information changes.

Most questions repeat

Guests usually ask about arrival time, parking, WiFi, door codes, heating, trash, checkout, nearby food, and what to do if something goes wrong.

Make the guide easier than messaging you

If the guide is mobile-friendly, well organized, and sent at the right time, guests are more likely to check it before sending a message.

How CheckInLink helps

CheckInLink gives each property one guest guide link. Hosts can share it in Airbnb, Booking.com, SMS, email, or a QR code and keep the content updated from the dashboard.

Guest preview

Start with the messages you already answer every week

You do not need to guess what belongs in the guide. Open your inbox. The repeat questions are the content plan: check-in, WiFi, parking, heating, trash, checkout, and where to eat nearby.

  • Turn repeated answers into permanent guide sections.
  • Send one link instead of rewriting the same explanation.
  • Update the guide when a detail changes, not every old message.
  • Guests learn to check the guide before messaging.
  • You keep answers consistent across Airbnb and Booking.com.
  • The remaining messages become more specific and easier to handle.

No guest account. No app download. One mobile link guests can reopen.

Guest page preview

Willkommen im Warsaw Sky Loft

Ein helles, modernes Apartment im Herzen von Warschau mit Skylineblick, schnellem WLAN und allem für einen entspannten Aufenthalt.

Mach es dir gemütlich. Unten findest du unsere liebsten Orte in der Umgebung.

Objektinformationen

Adresse

ul. Prosta 67, 00-017 Warszawa, Poland

Türcode

9482

Check-in

Nach 15:00

Check-out

Vor: 11:00

WLAN
Netzwerk: SkyLoft_Guest
Passwort: welcome9482

Hausregeln

Alle sehen
Rauchen verboten
Ruhezeiten
Keine Partys

Erkunden Sie die Umgebung

NUTA

NUTA

Fine Dining
Karten
Soul Kitchen

Soul Kitchen

Restaurant
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Stary Dom

Stary Dom

Traditionelles Restaurant
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Primitivo

Primitivo

Mediterranes Restaurant
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Palace of Culture and Science

Palace of Culture and Science

Historisches Wahrzeichen
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Łazienki Royal Park

Łazienki Royal Park

Park
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Warsaw Uprising Museum

Warsaw Uprising Museum

Museum
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Old Town Market Square

Old Town Market Square

Historisches Viertel
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Żabka

Żabka

Convenience-Store
Karten
Rossmann

Rossmann

Drogerie
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Carrefour Express

Carrefour Express

Supermarkt
Karten

Häufig gestellte Fragen

Self Check-in ist rund um die Uhr möglich. Nutze den Code für die Gegensprechanlage und das Tastenfeld an der Wohnungstür.
Eine Tiefgarage befindet sich direkt neben dem Gebäude. Parken auf der Straße ist ebenfalls möglich.
Schreib uns vor der Anreise. Wenn möglich, empfehlen wir eine nahe Gepäckaufbewahrung.

Questions your guide should answer

Start with the questions you are already tired of answering.

  1. 1What is the exact address and check-in time?
  2. 2Where should guests park and how do they enter the building?
  3. 3What is the WiFi network and password?
  4. 4What are the house rules and quiet hours?
  5. 5How do guests check out and return keys?

Copy this FAQ starter list

Use these questions as the first version of your guest guide FAQ.

How do I check in?

Where can I park?

What is the WiFi network and password?

How does the heating or air conditioning work?

Where do I take out the trash?

What should I do before checkout?

Frequently asked questions

Will a guest guide remove all guest messages?

No, but it can reduce predictable questions and make the remaining messages easier to handle.

When should I send the guide?

Send it before arrival and again near check-in if your workflow allows scheduled messages.

What should I improve first?

Start with the questions guests ask repeatedly. Those sections usually create the fastest time savings.

Related host resources

Bereit, Ihre Gaseerfahrung zu verbessern?

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