Host workflow
Reduce Airbnb guest questions with one clear guide
Most guest questions are predictable. They happen because information is scattered across listing text, Airbnb messages, PDFs, and memory. A single guide link gives guests one place to check first.
What this solves
- Answer repeat questions before guests ask.
- Put check-in, WiFi, rules, and local tips in one guide.
- Share the same link across every booking channel.
- Update the guide when information changes.
Most questions repeat
Guests usually ask about arrival time, parking, WiFi, door codes, heating, trash, checkout, nearby food, and what to do if something goes wrong.
Make the guide easier than messaging you
If the guide is mobile-friendly, well organized, and sent at the right time, guests are more likely to check it before sending a message.
How CheckInLink helps
CheckInLink gives each property one guest guide link. Hosts can share it in Airbnb, Booking.com, SMS, email, or a QR code and keep the content updated from the dashboard.
Guest preview
Start with the messages you already answer every week
You do not need to guess what belongs in the guide. Open your inbox. The repeat questions are the content plan: check-in, WiFi, parking, heating, trash, checkout, and where to eat nearby.
- Turn repeated answers into permanent guide sections.
- Send one link instead of rewriting the same explanation.
- Update the guide when a detail changes, not every old message.
- Guests learn to check the guide before messaging.
- You keep answers consistent across Airbnb and Booking.com.
- The remaining messages become more specific and easier to handle.
No guest account. No app download. One mobile link guests can reopen.
Questions your guide should answer
Start with the questions you are already tired of answering.
- 1What is the exact address and check-in time?
- 2Where should guests park and how do they enter the building?
- 3What is the WiFi network and password?
- 4What are the house rules and quiet hours?
- 5How do guests check out and return keys?
Copy this FAQ starter list
Use these questions as the first version of your guest guide FAQ.
How do I check in?
Where can I park?
What is the WiFi network and password?
How does the heating or air conditioning work?
Where do I take out the trash?
What should I do before checkout?
Frequently asked questions
Will a guest guide remove all guest messages?
No, but it can reduce predictable questions and make the remaining messages easier to handle.
When should I send the guide?
Send it before arrival and again near check-in if your workflow allows scheduled messages.
What should I improve first?
Start with the questions guests ask repeatedly. Those sections usually create the fastest time savings.










